9 Myths About Free Conference Call Services and How to Benefit from the Facts

Tornpaper shows the word 'uncover the facts'

By Kelly Kincaid

Every minute of the day, we’re living in the midst of a data explosion. As we sort through all the information — and misinformation — that abounds, it’s easy to get confused. Scouring the Internet for conferencing providers, for example, might leave you overwhelmed. But with so many options, how do we identify the best solution?

One of the most basic delineations is the choice between paid and free conferencing. So to clear out the clutter and solve this collaboration conundrum, we need to separate fact from fiction. I’ve outlined the nine most common claims about free conferencing services and how FreeConferenceCall.com dispels them.

9 Myths About Free Conference Call Services

1. Quality Is Unpredictable.

Actually, the quality of free conferencing services can be more than a match for paid counterparts. According to Wainhouse Research, nine out of 10 people claim their experience with a free service is “about the same” or “better” than paid services. CIO.com, a longtime FreeConferenceCall.com user, recently asserted that the user experience for conferencing “is getting better all the time.” We have a world-class service level agreement with 99.99% uptime. Further separating ourselves from the pack, G2 Crowd, a leading business software review platform, just named FreeConferenceCall.com a High Performer for Web Conferencing and VoIP compared to paid providers and ranked us with the Highest Overall Satisfaction score.

2. Here Today, Gone Tomorrow.

Not really. FreeConferenceCall.com has been around since 2001. In that time, we’ve grown from startup to industry leader. Today, FreeConferenceCall.com is the third largest conferencing provider in the U.S. and fifth largest worldwide by minute volume. And, we are not going anywhere. In fact, we are expanding and have become the world’s most recognized conferencing and collaboration brand.

3. Free Services Aren’t for Enterprise.

Fiction! Wainhouse Research studies revealed that the vast majority of IT decision-makers are confident that free conferencing services are enterprise-grade. In fact, FreeConferenceCall.com has users in 800,000 businesses worldwide, including nearly every Fortune 500 company. On top of that, FreeConferenceCall.com For Business™ provides our mission-critical technology at disruptive prices for companies of all sizes. What separates our business services from our free services are the managed services, dedicated bridges, account management, branded greetings and integration with leading applications.

4. Distracting Ads Pepper the Site.

Nope. At FreeConferenceCall.com, we are 100 percent ad-free, 100 percent of the time.

5. No ads? They Must Sell User Data.

Another fictional statement. Online privacy matters to us, and we’re happy to report that we have never sold customer data. End of story.

6. There Has to Be a Lack of Security.

Asking yourself how secure is FreeConferenceCall.com? The company meets or exceeds industry security standards, including data encryption and firewalls to protect stored data. We use multi-tiered access controls and layered networking technologies, with services deployed from stringently secured computing facilities.

7. “Free” Only Covers the Bare Minimum.

Wrong again. While we can’t speak for all free conferencing providers, at FreeConferenceCall.com, we don’t believe in limiting functionality. Our innovative software allows users to opt for audio conferencing, screen sharing with collaboration tools and video conferencing — from a desktop or a device, with up to 1,000 participants. Users can also record, playback or share without hassle.

8. Get Ready to Endure Constant Upselling.

When you sign up for a FreeConferenceCall.com account, everything you need to hold a virtual meeting is included. You won’t be cut off after a 30-minute call and the 11th participant won’t be turned away. Each call can last six hours and have up to 1,000 participants. There’s no charge for screen sharing, video conferencing, recording or Customer Care. It might seem too good to be true, but that’s really how it works.

9. You’re on Your Own – Forget about Customer Support.

With FreeConferenceCall.com, you never have to be alone again. Our Customer Care team is available 24/7. We host (free) live trainings on a daily basis. Better yet, we aren’t just available — we’re award-winning and were just named the “Best Customer Service Department of the Year in Telecommunications” for 2016.

We hope the truth about FreeConferenceCall.com helps you navigate the confusing waters of conferencing service providers. Long story short…free conferencing services can work, and FreeConferenceCall.com is the right choice.

With FreeConferenceCall.com, you don’t just get quality, reliability, security and killer customer support — you get amazing savings. Enterprise customers can benefit, too, by saving up to 80 percent by switching to FreeConferenceCall.com For Business.

If you want to give it a try, create a free account in seconds and take us for a spin.

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