To access your account information, locate the confirmation email you received when you signed up. To access your account on the website, enter your email and password, then click Log In. If you do not have your password, click Forgot Password? from the Log In page. On the following step, provide your email address and click Submit. You will receive an email with your password.
After logging in to your account, invite participants via email or use the invite form. You may also use the FreeConferenceCall.com Google Calendar™ or Outlook® plug-in. Notify participants of the date and time of the conference call and provide the dial-in number and access code. At the scheduled time, everyone calls the local in-country dial-in number and enters the access code followed by pound (#). If you are the host, enter the host PIN followed by pound (#).
There are three options:
1. Record by phone.
Dial in as the host (call your dial-in number and enter the access code followed by pound (#), then press star (*) and enter the host PIN when prompted). To start recording, press *9 and 1 to confirm. To stop and save the recording, press *9 again and 1 to confirm.
2. Record using Web Controls.
During a live conference call, log in to your account. Go to your Meeting Wall and click Web Controls at the top of the page. Click Record to start recording. Click Record again to stop and save the recording.
3. Record during an online meeting.
Launch the desktop app and host an online meeting. Click Record on the Meeting Dashboard. Click Record again to stop.
Note: To access recordings, go to your Meeting Wall and click History & Recordings. On the next page, you can play, share, download, delete and lock any recordings. Use the playback number (listed on your Meeting Wall) to call in and listen to recordings over the telephone.
FreeConferenceCall.com accounts are 100% free. There is no charge to the customer.
Note: Phone carriers may apply standard charges.
There is no catch. There are no advertisements, no quality issues, no hidden fees, no sales pitches, no contracts, no purchases required, no privacy problems, no limitations or restrictions and no surprises.
Call Detail Reports are sent by email to the host after every meeting takes place. The report includes participant information such as time spent on each call and other meeting details.
An anonymous caller ID displays on Call Detail Reports when the telephone number of the caller has been blocked, either by choice or by phone carrier default.
No. Use your account as many times as you like.
No reservations are needed. You can host a conference call 24/7.
A maximum of 1,000 participants can join a conference call. Our large meeting services allow up to 5,000 participants. For more information, contact the large meeting services team.
Each conference call can only be six hours long with an unlimited number of calls allowed.
Static or echo on a conference call is caused by using or placing a mobile device too close to a computer or speakerphone. If you continue to experience static or echo on a conference line, press *5 to mute all participants. They can then press *6 to unmute their line. Discontinue using speakers, headsets, cordless phones, etc. if there is any experience with static or echo.
Online meetings allow hosts or participants to share screens, documents, slides, spreadsheets, etc. or use video conferencing with a webcam to meet face to face.
Host online meetings to collaborate and increase productivity. Through the Meeting Dashboard, access call controls, see the list of participants on the call, show video and share computer screens, documents, web links or presentations.
To share your screen:
Note: If you do not have the FreeConferenceCall.com desktop app, download it now.
Online meetings work on PCs, Macs, iOS and Android phones and tablets. Note: VoIP and video are not supported through Web Viewer when using Internet Explorer or Safari.
For system requirements, see below.
To use remote desktop:
Yes. Participants can be muted using the Web Controls panel located on your Meeting Wall or the Meeting Dashboard. From the Meeting Wall, click Web Controls, select a participant from the Attendee List and click Mute. From the Meeting Dashboard, hover over the participant’s name on the Attendee List and select Mute.
To start a video conference:
Note: If you do not have the FreeConferenceCall.com desktop application, download it now.
On the Meeting Dashboard, click Attendee List to view all participants and see who is connected through audio, screen sharing and video.
On the Meeting Dashboard, click Chat to message the whole group or private message an individual participant.
Web Viewer allows participants to join online meetings through web browsers instead of joining via the FreeConferenceCall.com desktop application. No download is necessary.
Participants can send and receive chat messages, view participants and mute/unmute their own line.
If participants have the FreeConferenceCall.com desktop application installed, the system will automatically detect and launch the application.
Internet Explorer® 10 and up and Safari® 6.0 and up support screen sharing. Firefox® 15 and up and Chrome™ 16 and up support screen sharing, VoIP and video conferencing.
When using Firefox or Chrome, click the camera that appears in the toolbar. A pop-up window will appear requesting access to the camera and microphone. When you are the active speaker, your video is framed with a green outline.
Yes. We don’t listen to or record any customer calls without permission.
You can view the list of conference call participants under the Web Controls tab on your Meeting Wall. You can also get a caller count by pressing *2. For online meetings, view participants by selecting Attendee List on the Meeting Dashboard. Additionally, after the meeting, a Call Detail Report will be emailed to you providing a list of participants and the length of time they were on the call.
Yes. Log in to your account and change the password by clicking Edit next to your stored password.
FreeConferenceCall.com is a global service that can be used around the world. For a list of local in-country dial-in numbers, click View List on your Account Info page. We have dial-in numbers in 60 countries and counting.
Every FreeConferenceCall.com account includes free international calling, but your phone carrier may apply long distance charges. There will be no bill or charges from FreeConferenceCall.com for this service.
To set up an international conference call, provide participants with the local in-country dial-In number and access code. For an online meeting, include the online meeting ID. Notify participants of the date and time of the conference call. At the scheduled time, call the dial-in number and enter the access code followed by pound (#). Hosts additionally enter the host PIN followed by pound (#).
Yes, you can use any local in-country dial-in number. All dial-in numbers can be called from anywhere in the world. Note: The access code remains the same and connects all callers.
Yes, you can use a calling card to connect to a free conference call.
No, you must record every call manually following the instructions.
You have the following two options:
A reference number is used to identify each recording. It can be located on the History & Recordings tab on your Meeting Wall and on the Call Detail Report sent after each call.
As long as your account is active, recordings are stored until there is no more space available.You can choose to delete previous recordings or purchase more storage for a low monthly fee.
Yes, download any recording by accessing History & Recordings from your Meeting Wall.
There is a maximum storage space of 1GB per account. However, you can add more storage by going to AppStore on the Account Info page.
Currently, we do not offer editing capabilities. However, we recommend using the editing program Audacity.
Yes. You can either copy the link found under the History & Recordings tab or download the file and email it.
With Keywords, you can scan through your conference recordings by viewing a complete list of the key words spoken.
The Keywords service is provided for free. However, there is a cost for a written transcription if you choose to purchase it. The cost for the transcription will be listed on the Keywords page for each recording.
Log in to your account and go to the History and Recordings tab under Profile. Click Keywords next to your recording and confirm to auto transcribe the call. After a few moments, the icon will bold and you can view the Keywords from your conference.
Broadcaster is a feature that allows you to play previously recorded conferences or uploaded HD audio files during a live meeting.
To upload a recording, click Broadcaster at the top of your Meeting Wall. Click Upload to upload audio recordings.
Yes, you may play recorded HD audio files and recorded screen sharing sessions during meetings using Broadcaster.
You may broadcast any previously recorded conference calls and screen sharing sessions as well as any uploaded .wav or .mp3 HD audio files.
Note: Recorded screen sharing sessions from other conference providers are not supported.
No, Broadcaster is embedded on your Meeting Wall.
No, currently this service **only** supports the broadcasting of HD audio files and screen sharing sessions.
Go to your Meeting Wall and click on the Broadcaster icon found at the bottom of the page. Click the “Upload” icon on the pop-up window to upload high-quality audio recordings.
Note: Recorded screen sharing sessions from other conference providers are not supported.
Yes, to view the broadcast of your screen sharing sessions, open the Meeting Wall and click Play from the Broadcaster tab.
No, you do not have to be on a live meeting. To start a broadcast, click Play from the Broadcaster tab and all invited participants will see what is broadcasted. To view what you are broadcasting, see the question above.
Mac, Windows and Linux are all supported with FreeConferenceCall.com.
Operating system requirements include:
OS: Windows 7 and up/Mac OSX 10.7 and up/Ubuntu 14.04 and up
This may be due to your firewall. Please contact your network administrator and allow firewall access to the following addresses: host: 126.96.36.199/23, 188.8.131.52/24, 184.108.40.206/23, ports UDP 6000-65534 and TCP 443 and TCP 5040-5060.