How do I get a FreeConferenceCall recording account?
Simply click on the "Get Free Service" button on the home page to sign
up for a FreeConferenceCall® account for phone conferencing and you will be given
a list of international dedicated phone numbers, access codes and complete instructions
on how to utilize our services.
Can I sign up for multiple FreeConferenceCall accounts using the same email address?
Yes, you can create multiple accounts using the same email address. We just ask that you use them.
How do I setup a conference call?
Notify your participants of the date and time for your conference call. Provide
them with the conference dial-in number and participant access code. At the scheduled
time of the conference call, everyone dials in and once connected the conference
call begins.
Do I need to reserve a time for the conference call?
No, there are no reservations required for this service. This conferencing service
is available to you 24/7.
How long will my conference recording be available?
You will have access to your recording for up to 6 months from the original recording date. You may delete them from your account found on the recordings page at any time.
What formats are available to access my recorded conference
calls?
Your recording will be available for callers through a dedicated playback number,
access code and reference number (provided upon registration and Call Detail Reports).
If you would like to download your recording, it is available as a WAV or MP3 file,
an RSS feed, and in podcast formats through your account. Please note that you will
need to login to your account to access the file.
How long will my FreeConferenceCall recording account
be valid?
Your FreeConferenceCall® recording account is valid until you no longer have a need
for the service or if notified of any changes.
What's the catch?
There is no catch! There are no advertisements to listen to, no quality issues,
no hidden fees, no sales pitches, no contracts, no purchases required, no privacy
problems, no limitations or restrictions, and no surprises.
When I sign up, where will the Canadian access (dial-in) number be located?
The Canadian access number you will receive will be a United States number. Long distance charges to the United States (if any) will apply for all callers.
What are the costs involved with a FreeConferenceCall account?
Only long distance/international calling rates may apply. Please check with your phone provider for any applicable rates. There will be no charges from FreeConferenceCall.com.
Is there a limit on how many conference calls I can make?
No, you may make an unlimited number of conference calls and have an unlimited number
of accounts if you feel it necessary.
How many callers can be in a single conference call?
The maximum is 1,000 callers and there is no required minimum number of callers.
Is there a limit on the length of a conference call?
6 hours per conference call, including recording, and there is no limit on how many
hours you wish to conference each month.
Is this a "Free Trial" or limited time offer?
No, we intend on offering this service on a continual basis.
Are you going to sell my email information?
No. We will send you an occasional email with information about the web site, the
services being offered and changes that are made to the network.
Can I use a calling card to call the conference bridge?
Yes. You can use a calling card to connect to a free conference call at favorable rates.
Can international callers participate?
FreeConferenceCall.com is a global service and can be used from anywhere in the world! Callers may use any one of our international dial-in numbers provided at registration to be conferenced in together. Our list of countries with local dial-in numbers is growing all the time – if we don’t have your country today we are working hard to have it soon.
Is this a VoIP service or an Internet service using my
computer?
No, this is a Public Switched Telephone Network (PSTN) conferencing service that
utilizes your regular telephone.
How many conference call recordings can be stored for one access code?
Our system allows for you to store an unlimited amount of recordings for up to 6 months at a time.
What is the reference number used for?
The reference number is used to identify your recorded conference calls.
How do I locate my reference number?
You can locate the reference number on your emailed CDR (call detail report) or from the Recordings page by logging into your account.
How do I eliminate static or echo on my conference calls?
If you experience static or echo on your conferencing line, please use the *5 key,
to mute all callers. For participants that wish to speak have them press *6 to un-mute
their line. Please refrain from using speakers, headsets, cordless phones, etc.,
if you encounter static or echo on your conference calls.
How do I edit my recorded conference calls?
You may use a number of editing programs which may be found online. We recommend
Audacity. For more information please visit http://audacity.sourceforge.net/.
If I am in another country, can I use the local number provided on my list of international dial-in numbers?
Yes, you can use the local dial-in number in that country. All dial-in numbers provided upon registration can be dialed from anywhere in the world. Please note that the access code remains the same and connects all callers.