Non-Profit Organization Seamlessly Integrates Conferencing Capabilities to Employees Located in 1,600 Operation Centers Across 13 States
Long Beach, CA (July 11, 2007) – Free Conferencing Corporation of America, the leading provider of FREE collaborative communications solutions, today announced that The Salvation Army has selected FreeConferenceCall.com as its primary conferencing service throughout its entire organization. Supporting its operations in the United States, The Salvation Army has four territories, with headquarters in Des Plaines, Illinois; West Nyack, New York; Atlanta, Georgia; and Long Beach, California. FreeConferenceCall.com is used by more than 9,000 employees located in 1,600 centers of operation, across 13 states in the western territory.
In May 2006, The Salvation Army was challenged to reduce its burgeoning teleconference expenditures. Beyond cost reductions, The Salvation Army also required a high quality, easy to use conference bridge service that could scale from a few users to its enterprise-wide organization. After an extensive evaluation, the organization adopted the FreeConferenceCall Enterprise Edition - a service designed for enterprise-level conferencing.
“Audio conferencing plays a pivotal role in the coordination of our business efforts, so we needed a solution that was scalable and easy to use,” stated Clarence White, Chief Information Officer (CIO) for The Salvation Army's US Western Territory. “A ‘must-have’ of the selected solution was its capability to support conference calls with as few as three people on a call, as well as ones involving hundreds of individuals on a single call. The FreeConferenceCall Enterprise Edition gives us this capability.”
The Salvation Army needed to seamlessly integrate the solution with its VoIP network and the FreeConferenceCall.com PSTN (public switched telephone network). With the FreeConferenceCall Enterprise Edition, The Salvation Army receives exclusive, dedicated conference dial-in numbers and access codes with an unlimited number of conferencing accounts.
“The Salvation Army is a large organization that requires an enterprise-level implementation of our free conference call service,” said David Erickson, founder and CEO of Free Conferencing Corporation of America. “Through the FreeConferenceCall Enterprise Edition, we are able to provide organizations like The Salvation Army with their own custom phone number that is unique to the organization, as well as individual conference dial-in numbers and access codes for each employee.”
Additional features used by The Salvation Army include free conference recording, muting functionality (on large conference calls), and conference playback. According to Mr. White, the conference recording and playback functionality helps his employees significantly. “If an employee is traveling, he or she can simply download the recording to their PC and retrieve it with the click of a mouse. There is no hassle and there are no extra steps involved.”
Since deploying FreeConferenceCall.com in May 2006, The Salvation Army has recognized numerous benefits - number one has been cost savings. According to Mr. White, the company is saving a significant amount of money on conference calls - sometimes up to $10,000 in a given month, depending on how many calls were made, duration of calls, etc.
To read more about how The Salvation Army has benefited from the use of FreeConferenceCall.com, please visit: http://www.freeconferencecall.com/resources/salvation_army.pdf
About The Salvation Army
The Salvation Army, an evangelical part of the universal Christian church established in 1865, has been supporting those in need in His name without discrimination for 126 years in the United States. Over 31 million Americans receive assistance from The Salvation Army each year through the broadest array of social services that range from providing food for the hungry, relief for disaster victims, assistance for the disabled, outreach to the elderly and ill, clothing and shelter to the homeless and opportunities for underprivileged children. About 83 cents of every dollar raised is used to support those services in 5,000 communities nationwide. For more information, go to www.salvationarmyusa.org.
About Free Conferencing Corporation of America
Free Conferencing Corporation of America, with headquarters in Long Beach, California, is the industry pioneer and leading provider of FREE collaborative communications solutions. With more than 4 million users per month and more joining daily, the company's FreeConferenceCall.com flagship solution offers a high-quality, reservation-less conferencing service that is extremely easy to use. As further validation, more than 100 Fortune 500 companies are presently optimizing FreeConferenceCall.com, including public sector agencies. Unlike other competitive offerings from paid and non-paid audio conferencing services, FreeConferenceCall.com's pioneering all digital network is built on voice routers versus analog-based conference bridges that can be prone to static and other noise. FreeConferenceCall.com uses the PSTN (public switched telephone network) to deliver unparalleled, high-quality audio conferencing. For more information, visit www.freeconferencecall.com or call (844) 844-1322.