How to Manage Online is a great tool for storing recorded messages and conference calls for callers to listen to, all in one location. It's a complete voice messaging system with multiple voicemail boxes, and greetings. Users can develop their own voicemail box structure including extension numbers with the ability to turn incoming messages on or off in each box. Also included with each account are online management tools - a web interface for organizing, retrieving, storing, downloading and uploading of outgoing greetings, incoming messages and pre-recorded audio files. In addition, SimpleVoiceCenter provides the ability to create an unlimited number of sub-voice boxes and stores an unlimited number of incoming messages. To access these online management tools, Login and follow the steps below to get familiar with your SimpleVoiceCenter account:

  1. Account Info - Edit account information at anytime
  2. VoiceCenter - Edit your Account password and select which VoiceBoxes will send an email when a new message is available.
  3. VoiceBoxes - Add VoiceBoxes to your account and view details of existing VoiceBoxes
  4. Messages - Listen to incoming messages and upload recordings and greetings
  5. Podcast/RSS -Used to listen to recordings as a podcast/RSS feed

For help or instructions, use the FAQs tab for further information. To speak with a live Customer Service Representative, call us at 877-482-5838 (562-437-1411 if calling outside the U.S.) or email to Read More...

Introducing April Blog Coverage

Happy Spring! We are excited to introduce all the great services, tools and monthly features that will be covered this month! Below please find a list of those useful tools, features and How To's that will be covered:

  • SimpleVoiceCenter - Our Featured Service of the month! Each week we will share different features available with this service, which include:
    • Online Management Tools
    • RSS & Podcast Feed
    • Multiple Sub-Boxes
    • And Much More
  • Useful Ideas - we'll share how our featured service of the month can be used for a variety of events, holidays and even your recorded conference calls
  • FreeConferenceCall International Our international offering just got bigger! We'll share with you which countries have been added to the list
  • Trade Shows - This month we will be exhibiting at the annual ALA Conference & Expo. Check back as we share pictures and videos after the event
  • Featured Customer of the Month - As always, we will introduce one of our customers and how they utilize our services

In our next blog, taking place next week, we will discuss how to utilize the Online Management Tools with In the mean time, what would you like to see in the coming month? Share your ideas with us! Read More...

Featured Customer of the Month: Apostle Dr. Kofi Adonteng Boateng

We are pleased to introduce Apostle Dr. Kofi Adonteng Boateng, our featured customer of the month! Apostle Kofi has been using for many years and it has become an integral part of his organization, the Divine Word International Ministries. has given Apostle Kofi the ability to connect with thousands of people across the globe. Find out how from our interview with Kofi below.

  1. How often do you use our services? Almost daily! allows me to connect with my callers like I never thought possible.
  2. How has FreeConferencing helped you in your organization? It has allowed me to create a prayer group which is always packed with callers from all over the world! Divine Prayer Line began as a small prayer group using but it has grown into several thousand members which is why I utilize the larger platform.
  3. How else have you utilized services? SimpleVoiceBox has been a great tool for me to allow listeners who couldn't join my prayer live to still be able to call in and listen to the recording. I've also used FreeConferencing to grow my organization, the Divine Word International Ministries.

To learn more about Apostle Dr. Kofi Adonteng Boateng, please visit his Facebook page. Read More...

How to Playback Recorded Conferences Online

Creating a URL link for your recorded conference calls is quick and easy with This feature is great for sharing conference calls with those that missed it, would like to listen to it again or for simple recap. This URL link can be sent out via email, posted on your website, blog, Facebook and Twitter.

Follow the instructions below to create a URL link for your latest recorded conference call. First, login to your account and click the History & Recordings tab. Next, click the icon in the 'Shared' column that is associated with the recording you wish to share and fill out the form (see screen shot below). Read More...

How to Record Conference Calls using Web Controls

Using the online web controls to record your conference call is easy. Once the conference is recorded, it is available via the playback number (provide upon registration and listed in your account), web playback (covered next week) and can be downloaded to your computer to use at your discretion. These options allow you to share the recording with those that may have missed the call or for recap.

To begin recording login to your account at the time of your conference and set the Live Conference button to the On position. Next, click the Recording button to On and a prompt will announce that recording has been activated. To stop and save the recording, click Off and a prompt will announce that recording has been stopped. If you do not have access to your online web controls, the * (star) 9  touch tone command can be used instead to record. Read More...

Recap Conferences or Make it Creative with the Broadcaster

White square with empty center comes with a full suite of tools for hosting professional meetings. This week we are covering The Broadcaster and Record features. In this post you will learn more on how the Broadcaster allows you to play recorded audio files during live conferences using the In-Conference Broadcast window found on the right of the Conference View page. You may broadcast any previously recorded conference stored in your account and any .WAV or MP3 files. To play a file while hosting a call, make sure you are logged into your account. Open the Broadcaster window and click on the green play icon located to the left of recording file. As the recording or audio file is being played, use the tools located on the left hand side to pause, stop and resume. The Broadcaster window can also be minimized at anytime.  Below are screen shots that show how to use the Broadcaster tool.

*Click image to enlarge

How to Conduct Free Screen Sharing Meetings with

An empty white box

One of the newest features to has been the addition of Free Screen Sharing. A While on a conference call, you have the option to conduct a Screen Sharing meeting. Follow the instructions below to start a Screen Sharing meeting with

  1. Log into your account.
  2. Click the 'Invite Others' button on the left hand side of the Conference View page to send conference details to participants using your preferred email client. A Instruct participants to dial into the conference and click on the meeting link in order to view your screen during the call.
  3. When ready to begin a meeting, click on the Screen Sharing tab found on the right hand side of the Conference View page and launch the application.
  4. A Screen Sharing Controls window will display from which you may choose the different programs to show your participant during the online meeting. To manage your applications, click the 'Select Items to Share' button.Share button
  5. Begin the online meeting by clicking the 'Start Meeting' button.Start the meeting button
  6. All joined participants are now able to view what you are sharing on your computer screen.
  7. Anytime during the online meeting you and your participants can send instant messages to everyone that is logged on using the Chat feature provided on the Screen Sharing Controls window. All of this can be done while you share a screen