Freeconferencecall.com Clinches the Gold Stevie in Telecommunications for Best Customer Support at 2016 American Business Awards

2016 Gold Stevie Winner

It might not be Olympic Gold. But at FreeConferenceCall.com, the highest caliber of recognition is the business equivalent of being up on that podium, eyes shining and hand pressed to the heart. In other words, FreeConferenceCall.com is thrilled to have won a Gold Stevie® Award in the Customer Service Department of the Year in Telecom at The 14th Annual American Business AwardsTM.

The company stood out from a pool of thousands of applicants to win the highly coveted award. “The judges were extremely impressed with the quality of entries we received this year.” said Michael Gallagher, president and founder of the Stevie Awards. Read More...

Overcoming Resistance: 3 Critical Components of a Successful Tech Tool Rollout

old way new way arrow

By Brad Dupee

Imagine you’re an IT decision-maker (ITDM) and are ready to implement a new Unified Communications (UC) tool. Maybe it’s exactly what your team needs to increase productivity, streamline operations or improve processes. Even if you’ve grasped the benefits and stepped confidently into the role of product champion, that new tool still needs to be adopted company-wide in order to make the impact you envision. Read More...

Tales From the Front Line: Lessons From Your Trusted Customer Care Rep

Dialing phone

By Kelly Kincaid, Customer Care Representative, FreeConferenceCall.com

At FreeConferenceCall.com, we get a lot of calls into Customer Care about capacity. When we tell customers they can screen share, audio or video conference with up to 1,000 participants, they are usually shocked. We understand the incredulous guffaws. For most conference users, it’s hard to imagine how to manage such a large meeting. Read More...

Ready to Rock Your AV World at InfoComm 2016

Welcome to Las Vegas

From June 8-10, FreeConferenceCall.com For Business™ will be in Las Vegas at InfoComm 2016, the largest show in the U.S. for commercial AV solutions and the locus of cutting-edge audiovisual technology trends and products. We’ll be rubbing elbows with other industry thought leaders as well as 40,000 AV-industry peers from 108+ countries.

And we won’t stop there. FreeConferenceCall.com President, Bob Wise, will join two panels this year. First, Wise will moderate Mobility and Unified Communications – Now It Gets Personal on Wednesday, June 8, 10:30am - noon. Attendees will learn about the growth of personal and mobile collaboration tools and get a glimpse of where the trends are headed. Panelists will dive deep into the current and future state of desktop and mobile devices and take a look at the impact on organizations and the way forward for users. Read More...

Take the Sting Out of Conference Calling

Good communication with a client

By Jennifer Zeidler, VP of Marketing & Communication, FreeConferenceCall.com

According to an article published today in CIO.com, the user experience for conferencing "is getting better all the time."  As long-time user of FreeConferenceCall.com, CIO.com highlights the company as an "awesome" solution for audio conferencing and Online Meetings with screen sharing and video. Read More...

Think Outside the Card: How to Celebrate Mother's Day With FreeConferenceCall.Com

family conference call

With Mother’s day just around the corner, we thought we’d share some easy tips for a unique way to celebrate. Chocolate, flowers and homemade cards are always a great gift for mom. But, why not think outside the card this year by getting the entire family together on a conference call for your mom or grandma.

If your family is spread out across the states or out of the country, mom or grandma would appreciate everyone getting together - virutally. Make this Mother’s Day a family affair by connecting the entire family, across the miles, with HD audio and video conferencing from FreeConferenceCall.com. It is not only on trend, it’s also very sentimental. Read More...