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What Brand Is It?

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FreeConferenceCall is the Brand Behind it All

“Born a bakers dozen of years ago, still privately owned by a single individual, it serves millions of people each day, in almost every country, brings people together and has successfully become a household name without making big spends on advertising

until now.”

Conference Call Etiquette

Nature Calls? Remember, first and foremost that your conference call is a professional meeting. If you need to excuse yourself to use the bathroom, suggest a bio-break for everyone on the call” just like you would during an in-person meeting. On bigger calls, training calls or any other call that you're just listening without needing to weigh in, mute the phone from the get-go (simply press *6 or use the mute function on your phone). That way, if you need to use the restroom or grab a snack, no one will hear the unpleasant background noise.

Call of Duty Call facilitators have some responsibility here too. If you're orchestrating a training call that you intend to later use as a podcast, take care to mute your audience until it's time for team participation. Whereas, if you're organizing a call that rotates through multiple speakers, ask everyone who is dialed in to mute their phones using the *6 feature or their feature on their phone. Be sure to formally emcee your call, introducing your speakers as it's their turn to speak; this way they know it's time to take their line of mute and other participants know who's talking. With more advanced conferencing services, like ours, call facilitators can use the online call management system to unmute specific lines. As the call organizer, you're responsible for knowing the ins and outs of your conferencing service. Make sure you know all the tools that are available to you; check it out at Read More...

Watching the Sausage Get Made

There's an old saying you've probably heard “ Two things you don't want to see made are laws and sausages". Well, I'd like to add a third to that: phone calls.

Most people think that once you pay for phone service, you just press send and talk. From the perspective of the consumer that's pretty much true, but your phone call has a more complicated journey ahead of it. Depending on where and when you're calling, your call could pass through your phone company, a middle-mile carrier, a local exchange carrier and maybe even a major wireless company before reaching your friend Sally's cell phone. All of those companies in the middle get paid. Not by you directly you pay your carrier for access, your carrier pays all the other companies along the way for the usage (AKA access in telco speak). Read More...

Free Conference Call Companies Rally Customers to Protect Services

Free conference call companies are rallying customers to urge lawmakers and the FCC to not stifle their ability to continue using free conference call services. We let people know to contact their representatives in Congress that they use the service and don't want it to go away, Chief Financial Officer Mike Placido said in an interview.

The commission continues to get comments on a 2007 rulemaking notice concerning just and reasonable rates for terminating access charges by competitive local exchange carriers mainly located in rural areas. Bells have accused rural LECs of traffic pumping, and urged lawmakers and the FCC to look into ending the practice. The House Commerce Committee has collected information from CLECS and interexchange carriers to begin its inquiry (CD Feb 18 p 1). Read More...


A conference call provider and a Native American-owned telco are meeting with FCC officials this week in an effort to convince the agency that it does not have to alter the current access charge regime to encourage broadband service expansion to unserved areas.

Officials with and Native American Telecom, LLC argue that the existing fee system can encourage economic development on tribal lands and other rural areas because the money such carriers make from traffic terminating on their networks allows them to invest in infrastructure that they otherwise couldn't afford. Read More...

Interview with Telecommunications Reports


The nation's largest telcos are trying to dictate to their customers who they can call when they protest calls to free conferencing and other voice services that largely contract with rural incumbent local exchange carriers to provide their offerings, the president of said today. Read More...