Author Archives: Liliya Celebrates 10 year Anniversary and our CEO, David Erickson, would like to say thank you to all our customers that have helped us succeed this past decade. We truly value your business and look forward to serving you for another 10 years and beyond!

To celebrate our 10 year anniversary, we were visited by members of the media from The Long Beach Press Telegram, The Long Beach Post, The Long Beach Business journal and our very own Mayor of Long Beach, Bob Foster. Click here to read an article from the Read More...

How to Share your Recorded Conference Calls

Recording your conference is simple to do and easy to share. Even better, it's all FREE. Here are some of the ways you can share your recording :

  1. Listen to your Recorded Conference from the Phone - all accounts come with a Playback Number. Simply dial the playback number, enter the access code and then enter the reference number for the specific conference recording you wish to listen to.
  2. MP3/WAV Download - To listen to your recorded conference on your computer, log into your account and locate the recordings tab. From there, click on the file option (MP3 or WAV) found in the Download column.
  3. Listen Online - You can also listen to your recording online from the Recordings Tab. Simply click on the file found in the Playback column and your recording will begin to play.
  4. Podcast/RSS Feed - If you have iTunes or an RSS client, you can listen to your recording from there. You simply copy one of the links found in the Podcast/RSS tab and insert it into your client (depending on which client you use). When you have a new recording available, your client will notify you.

Have a Question?

How to Use the *9 Touch Tone Command: Record Conference

The *(star) 9 touch tone command allows hosts to record conference calls that can be accessed anytime the following ways:

  1. Playback number
  2. Podcast/RSS feed
  3. MP3/WAV Download
  4. Listen online

Why is this important? Recording your conference calls is FREE and simple to do. If you are hosting a training seminar, crisis response meeting, having a deposition, etc. the recording feature can be used to archive the conference call, allowing others who couldn't join to access it at another time. Read More...

Customer of the Month: Jim Bennett

As promised, our October featured Customer of the Month is Jim Bennett of Bennett Associates. He has been a loyal customer for two years and uses our service anywhere from four to five times per month, with that number increasing all the time he says. Find out how has helped Jim and Bennett Associates:

  1. How do you use for your business? My business requires a great deal of interviewing clients over the phone. By using's services, I am able to make it easy for a client to connect with me (no excuses, it's free and you can connect from anywhere).
  2. How do you use outside of business ? I belong to 3 or 4 networking groups where we now use this very reliable service. They are now using the service for their businesses as well. There is no downside. As a matter of fact, I receive a short report as a host which essentially is a record of callers that were on the conference call. I see the phone #'s of those on the call, and for how long they were on.
  3. How has helped you succeed? In my line of work where communication is essential and traveling to see people face-to-face is happening less and less, I now have a FREE and reliable tool that takes away the excuse that we cannot connect. Thank you for this valuable service.

We would love to feature you on our blog! Read More...

How to Use the *3 Touch Tone Command: Exit the Conference Call

The *(star) 3 touch tone command is a great way to ensure that you're telephone line will be disconnected properly from our system when you have concluded your call and are ready to hang up.

Why is this important? Some phone carriers will continue to keep phone lines connected to the conference call even after you've hung up. This may cause you're phone carrier to tie up your phone line even if you're not using it. It also prevents the Call Detail Report from being released to the host since it cannot be generated until all parties have been disconnected from the conference line. Read More...

How to Use the *2 Touch Tone Command: Caller Count

While on a FreeConferenceCall, hosts have the ability to get a count of callers on the conference line, by pressing *(star) 2 on the phone key pad.  Knowing the caller count is a great way to ensure all invited participants have dialed in. The *2 touch tone command can also help the host know if anyone new has joined or disconnected while the call is in progress.

Instructions on How to Use *2