Author Archives: kkincaid

Finally, Remote Desktop with Online Meetings. Best. Invention. Ever.

Launch desktop app

By Kelly Kincaid

My aunt is a self-proclaimed non-techie. She lives on a remote farmhouse in rural Maine and communicates with the outside world using a flip phone and a landline. Her desktop and tablet are, by and large, collecting dust. Last week, I tried to change that. We spent an hour on a call, walking ever so slowly through the process of downloading various apps. Read More... The Extreme Weather Workaround

Hurricane season sign against stormy background

Seriously, folks. In 2016, the U.S. has seen record snowstorms, floods, heat domes, droughts and firestorms. Now, hurricane season is upon us. And as Ari Sarsalari of Weather Channel asserts, Hurricane Matthew is no joke. At, our thoughts are with all the residents and first responders dealing with this situation throughout the Southeast.

As extreme weather starts to feel like the new normal, it’s critical that we have strategies to stay safe and connected. Maybe it’s time to check in with family members on a weekly conference call. Or perhaps you're ready to consider working remotely. Whether you need to opt out of dangerous road conditions or keep a little one out of the heat, will keep you in touch — on your desktop, device, mobile or landline. Read More...

Taking the Bold Road: David Erickson Talks Leadership at the 2016 Vistage Executive Summit

What makes a leader? According to founder and CEO, David Erickson, the formula can’t be boiled down to textbooks, traits or strategies. In a presentation at the Vistage Executive Summit, Erickson explains the leadership gene.

“What really matters is the grit that comes from doing what we want to do,” he asserts. Skills can and must be honed, of course. A good leader can always become better. But the leadership gene is about pursuing your passion. As Erickson describes, it’s the pursuit that paved the way for to grow from $10 URL to the world’s largest retail conferencing brand. Read More...

Toll vs. Toll-Free Conferencing, Courtesy of

Indoor shot of a happy mature man having video call with laptop and earphones while sitting on the couch at home. Caucasian man using laptop and smiling.

The telecom industry has changed drastically over the last few decades — and particularly in the last 15 years, the way we conference has been disrupted. Calling long-distance toll numbers used to be more costly than toll-free, depending on the time of day or day of the week. Toll-free service was also seen as a professional courtesy because the host of the conference call picked up all the charges.


Peace, Love and Conference Calls: Talk It out on International Day of Peace

Happy International Peace Day poster

In case Facebook didn’t alert you yet, September 21 is the United Nations International Day of Peace. The General Assembly has declared this as a day devoted to strengthening the ideals of peace, both within and among all nations and peoples.

On this day, would like to wish you a day of clear skies, resolved conflict, soothed feelings and a few less bumps in the rocky road of relationships. Whether you have had a disagreement with a colleague or an ongoing dispute with a friend or family member, let today be a day of ceasefire in your life. Invite them to meet you in a conference and lay the fight to rest. Read More...