Author Archives: kkincaid

Be Like MacGyver: Trick Out Your Phone with Mobile Apps

Golden gift box with gold ribbon

If you're like me, you unwrapped a new mobile phone this holiday season. While it doesn't come with that new car smell, it does deliver crisp, clear photos and videos, crazy customization options and some darn good bass.

But the reality of a phone these days — regardless of the built-in bells and whistles — is that what you get out of it depends on what you, well, install. Personally, I like my phone supercharged with apps, ready to MacGyver my way through any communications conundrum or miscellaneous tough spot. As they say, “There's an app for that.” Read More...

To the Inhabitants of Planet Earth: Happy Holidays and a Joyous 2017

Happy Holidays from

2016 has been quite a year, with highs, lows and more shock value than anyone anticipated. With all that’s happened, most of us feel like a holiday is long overdue — but this year, let’s do one thing before we leave. Let's make it a point to embrace a global perspective on who we are and where we're going.

So, imagine we’re part of one human race, with its countless unique expressions of identity. Imagine we are one family, all spinning together on a little rock in a tiny galaxy in an infinite universe. Sure, we have our differences. Families always do. But as another calendar year draws to a close, let's choose to remember what brings us together. Read More... Named 2016 Best and Brightest Company to Work for in the Nation

FreeConferenceCall won Best and Brightest Companies to Work For In  The Nation Winner 2016

Did you happen to notice that is looking especially radiant today? Here’s a hint. It’s not a new haircut. It’s because we’re glowing from our win — being named a 2016 Best and Brightest Company to Work For in the Nation.

The Best and Brightest Companies to Work For® competition identifies and honors organizations that display a commitment to excellence in their human resource practices and employee enrichment. Organizations are assessed based on categories such as communication, work-life balance, employee education, diversity, recognition, retention and more.   Read More...

Nutty Professoring and Going Along for the Ride: David Erickson Talks Entrepreneurship with Dean Rotbart of Monday Morning Radio

What do you get when you mix a self-professed telecommunications “wannabe” with a healthy dose of bootstrapping, a little naiveté and a dash of revenue sharing with a small Iowa phone company? Make sure to leave out the venture capital. Cook 15 years. And that, somewhat surprisingly, is the recipe for nine-digit revenue and the most recognized retail conferencing brand on the planet. As founder and CEO David Erickson tells Dean Rotbart on Monday Morning Radio, it’s “some kind of nutty professor stuff.” Indeed it is, Dave.

The interview also dives into deeper waters: Rotbart asks if Erickson has any regrets, or teleconferencing takebacks, if you will.  Erickson reflected not on a particular decision or a deal gone wrong, but on managing stress — on learning to bear the weight of the behemoth he was building. Cash-strapped, Erickson “was an entrepreneur that was maybe a little bit over my skis…” was in a relentless pursuit for the marketplace — and then 2005 came, when that same booming market threatened to max out the platform. “The thing kept growing and growing and growing and I'm thinking, ‘Oh my gosh, what are we going to do?’ We just made it through on the skin of our teeth.” Read More...