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  Frequently Asked Questions

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Have a question about SimpleVoiceBox™?  Below are the frequently asked questions to get you started.  If you still have a question please contact us and we will be happy to assist.


  • What are the costs involved in SimpleVoiceBox™?
  • How long can I record for?
  • How many messages can my SimpleVoiceBox™ hold?
  • How can I manage my SimpleVoiceBox™ using the web?
  • Is this a "Free Trial" or limited time offer?
  • I forgot my password?
  • How do I turn the email notification on or off?
  • What is the record you name for?
  • What kind of audio files can I upload or download to my PC?
  • Can I have more than one account?


What are the costs involved in SimpleVoiceBox™? 
Only normal long distance charges by each caller's carrier apply.

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How long can I record for? 
Each outgoing greeting and incoming message can be unlimited in length.

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How many messages can my SimpleVoiceBox™ hold? 
You can have up to 30 messages on the system at the same time.

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How can I manage my SimpleVoiceBox™ using the web? 
Hit the login button and enter your extension and password. From here you can edit your account information, access your messages and your greeting.

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Is this a "Free Trial" or limited time offer? 
No, we intend on offering this service on a continual basis.

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I forgot my password? 
On the login page you can hit the "I forgot my password link" The system will email you the password.

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How do I turn the email notification on or off? 
Just login into the administration area and go to Account Information. From here you will see a checkbox allowing you to turn this feature on or off.

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What is the record your name for? 
If you have not yet recorded an outgoing message, the system will use your name to announce when callers call in.

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What kind of audio files can I upload or download to my PC? 
The greeting can be either .WAV or .MP3. When you download a file it will be in a .WAV format.

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Can I have more than one account? 
Yes, we just ask that you use them.

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