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| What is SimpleFlatRate? |
SimpleFlateRate is a telephone conferencing service.
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| How do I get a Simple Flat Rate account? |
Simply Sign Up for a SimpleFlatRate conference call account
and you will be given a dedicated dial in number, passcode, Subscriber Pin and complete instructions on how to utilize the service. You will need a valid credit card to complete
the sign up process.
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| How do I setup a conference call? |
Notify your participants of the date and time for your conference call. Provide them with the conference dial-in number and participant access code. At the scheduled time of the conference call, everyone dials in and once connected the conference call begins.
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| Do I need to reserve a time for the conference call? |
No, there are no reservations required for this service. This conferencing service is available to you 24/7.
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How many callers can be in a single conference call? |
200 caller maximum in each conference call with no
required minimum number.
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| How much does it cost? |
You will be charged $99.00 per month for
unlimited use.
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| How will I be billed? |
We will bill your credit card at the beginning
of each month.
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| How much will my callers be charged? |
Only normal long distance charges by each
caller's carrier apply.
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| No Commitments? |
No commitments or long-term contracts required. You may terminate your account at any time.
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| Is there a limit on how many conference calls I
can make? |
No, you may make an unlimited number of conference calls
and have an unlimited number of accounts if you feel it
necessary.
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| Is there a limit on the length of a
SimpleFlatRate conference call? |
6 hours per conference call, there is no limit on
how many hours you conference each month.
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| Can I record my conference calls? |
Yes, you can record your conference calls. Recording instructions are provided upon registration or under the Instructions link above. Please note: Our system holds one recording at a time. Every time the recording feature is activated it overrides any previously recorded conference call. To keep your previously recorded conference call login to your account and download the file to your PC before your next conference call.
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| How do I access my recorded conference calls? |
You may access your recordings my logging into your account after your conference call and download the file to your PC or you may use the playback number provided upon registration to listen to the recorded call via telephone.
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| Are you going to sell my email
information? |
No. We will send you an occasional email with
information about the web site, the services being offered and
changes that are made to the network. (See privacy policy at
bottom of this page)
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| Can I use a calling card to call the
bridge? |
Yes.You may also use 10-10-### services to
connect at favorable rates.
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| Can international callers
participate? |
Yes, long distance charges will apply.
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| Is this a VoIP service or an Internet
service using my computer? |
No, this is a Public Switched Telephone Network
(PSTN) conferencing service that utilizes your regular
telephone.
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| Privacy Policy: We take reasonable steps to insure that these statements are followed within our company. Information related to any subscription, registration or request with the FreeConferenceCall.com service and/or the website are kept confidential and private. This information is not distributed or made available to others without the subscriber's prior permission. FreeConferenceCall.com is committed to ensuring the security of your information. |