FreeConferenceCall? to SimpleVoiceBox/SimpleVoiceCenter recorded session.

To record your conference call you must be logged on as the host.  When you are ready to start recording you must hit 9 and then you will be prompted to enter your recording access code.  The system will announce that you have are starting to record.

You can stop the recording by hitting 9 a second time.  The system will announce that recording has stopped.

In the near future you will be able to pause recording one time.  If you have previously recorded a conference the system will prompt you to either start a new recording our to append this recording to the end of the previous recording.

Upon completion of your recorded conference call you will be provided with a call in number that you can give to anyone that would like to listen to the recording again.  This approach will allow you listen to only the currently saved recording.  It will be replaced by the next recorded session, whenever that is. 

How to Archive the recorded conference call for future use.

Upon completion of the recorded conference you will be emailed a Call Detail Report (CRD) that listed all the callers in the conference.  And it will provide a Download link that will let you save the recording to your PC.  Follow the link and you will see the recorded conference.  Select it and hit save.  Your system will prompt you as to where you want to save this file.  It is important to remember where you decide to save the file.  In Windows this will usually default to your Desktop or My Documents.  Then hit save.

After it is down loaded you can use either SVB or SVC to allow others to listen to the session with the phone or through an RSS link that could be posted to a website.  The RSS link process will be covered in a different session.

SimpleVoiceBox

You can use SimpleVoiceBox to replay your recorded conference.  Here are the appropriate steps.

Login into your SVB SimpleVoiceBox account.  Go to www.simplevoicebox.com, hit the login button in the upper right corner, then enter your extension and password.

1. Hit the messages button.
2. Double click on the first message field labeled Greeting.
3. Hit the Browse Button and locate the recorded session that you downloaded. Select it and hit the Save or Upload button.
4. The system will let you know when this has finished the process.

Remember that the uploading process may take some time depending upon your internet connection and the size or length of the recorded session.

That is it.

Now you can instruct your associates that they can listen to the recorded conference by calling into your SimpleVoiceBox  account.

SimpleVoiceCenter

If you are using SimpleVoiceCenter here are the appropriate steps.

1. Login into your SVC SimpleVoiceCenter account.  Go to www.simplevoicecenter.com, hit the login button in the upper right corner, then enter your Dial in number, access code and password.
2. Hit the Voice Messages Box button.
3. Select the appropriate Voice Box.
4. Hit Voice Messages.
5. If this is first time you have uploaded an outgoing message or greeting you will need to hit Add Greeting Link.  Or
6. Double click on the first message field labeled Greeting.
7. Hit the Browse Button and locate the recorded session that you downloaded. Select it and hit the Save or Upload button.
8. The system will let you know when this has finished the process.
9. Upon completion you may need to update your main outgoing greeting to let your callers know which extension has the new audio file that you have added to your SVCSimpleVoiceCenter.