Conference Call Recording
Any FreeConferenceCall can be recorded by the host/organizer. There are many occasions when it may be important to record your conference call. This great feature allows people to listen to past conference calls that they were not able to attend. Many of our customers use recorded conference calls as training or sales information tools. The following gives you some good information on how to best use this feature.
- Currently, you are allowed to keep only the most recently recorded conference call on the playback line. This means that if you want to record a second conference call the first call will be overwritten. If you would like more information on how you can store recordings in your SimpleVoiceCenter please review this article (link to the archiving tip/tool).
- Planning is important. Most conference calls have a noisy start and a lingering end. So, you should plan to start the recording after most of the participants have arrived and end the recording when you are finished. To do this, press the number 9 to start and press 9 again to stop recording at the desired times.
- You can turn your entry and exit chimes off by using the number 8 key function.
How to Record a Conference
During the conference, the host can start recording at any time by pressing 9. The system disconnects him/her from the conference and prompts for the Subscriber PIN. If the Subscriber PIN is valid, the host is returned to the conference and all attendees are notified that the recording option has been started. To stop the recording, the host will press 9 again.
Now you have a recording
You now have three options. You can listen to the conference call using the Playback line, you can Download the file to your own system or you can utilize the RSS linking, iTunes or Stream it directly from our servers.
Playback Line
Simply provide this dial-in number and access code to allow anyone to hear the conference over the phone. Keep in mind that this recording will only be available until you record the next conference.
Download
Follow the link that is provided in your Call Detail Report or login into your account to download your recording. We do not provide a back-up version so we recommend that you always download these recordings for back-up purposes. When you click on the Download button your system will let you save the file to your favorite location. The file format is a .wav file.
Listen Online
The system also provides the ability to listen online using RSS, iTunes or Streaming using Real Player.
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