What’s CX Day, Anyway?
Never heard of CX Day? Well, it’s a global celebration of the companies and professionals that create great experiences for their customers, and it’s put on by the Customer Experience Professionals Association (CXPA).
Welcome to the September 2017 Press Roundup! With such a diverse user group, you never know where FreeConferenceCall.com is going to make an appearance. Let’s check it out.
Hurricanes Harvey and Irma Supply Drive
Two Long Beach, Calif., papers— the Press Telegram and the Grunion Gazette — picked up the story of the FreeConferenceCall.com hurricane supply drive. Read more about the drive in our latest Quarterly Report, released on October 2nd!
It’s been a record-setting season for natural disasters, from hurricanes to fires to floods to earthquakes. Recovering from these disasters will take years as people rebuild both their homes and their businesses. Even businesses that avoided a direct hit are still forced to wait out the economic tailspin — particularly in tourist-driven economies. Businesses with a remote workforce, however, may be more agile in the aftermath.
By Jessica Sullivan, Guest Blogger
Small businesses generally have it tough. You don’t get the benefit of economies of scale and you don’t have as much influence on the wider economic and political environment. What can you do? You can specialize, innovate and fill a unique role in the marketplace. So whether you have a physical location, online presence, or both — there are some ways you can scale back your outgoings and keep your finances out of the red.
By Samantha Rosario
The primary goal of every supermarket is to maximize profits. To improve retail sales takes time and persistence. But, good planning and sticking to a sales strategy is only half of the work.
Studies show that customers tend to shop multiple retail supermarkets. Particularly in this digital age, consumer loyalty to just one store is dead. Yet even without that focused brand of customer loyalty, you still need to have loyal customers. Why? Loyal customers remain more profitable than non-loyal, even if they are harder to come by.