Category Archives: Meet Our People

Meet Our People: Joey, Business Analyst at FreeConferenceCall.com

Joey, Business Analyst at FreeConferenceCall.com

By Joey Spinali

Hey! I’m Joey. I love outdoor adventure, the beach, and good food — that’s what brought me from Sacramento to Long Beach. 

The Journey

My journey with FreeConferenceCall.com began my sophomore year of college at California State University of Long Beach (CSULB). At a university job fair, I met the Customer Care manager, Nella. I applied for the Customer Care representative position, and luckily, I got the job. I was soon learning about the company’s capabilities and how to communicate effectively with customers. Read More...

Meet Our People: Vania, Web Designer at FreeConferenceCall.com

Vania, Web designer at FreeConferenceCall.com

By Vania Wang

Hi there, I’m Vania, and I am a web designer at FreeConferenceCall.com. I have been with the company with almost a year now, and I have loved every second so far. As the designer on the product team, I help to maintain and refresh the user interface for many of our products. Since we have multiple websites and mobile applications, there is definitely something new to work on daily. Read More...

Meet Our People: Renita, Customer Care Rep at FreeConferenceCall.com

Renita, Customer Care Rep

By Renita Samuel

I have been with FreeConferenceCall.com going on 11 years. I started off in Sales, but always knew my passion was Customer Care. Today, I have over 20 years of customer service experience — and I still love interacting with customers. I get a lot of satisfaction knowing that a customer has a good experience with me and has become more comfortable using their account. I never mind taking the time to help a customer learn about the service they registered for. As a senior rep, I understand how customers feel. I am truly a senior, so I didn’t really grow up with computers and apps. So I can sympathize with a lot of callers my age. Read More...