Category Archives: Did you Know?

Meet Our People: Heather Hall, Director of Finance at FreeConferenceCall.com

Heather Hall, Director of Finance at FreeConferenceCall.com

By Heather Hall

I’m Heather Hall, and I’ve been Director of Finance at FreeConferenceCall.com for the last two and a half years — it’s taken me almost that long to decorate my office (priorities, people). I came to the company with nearly 15 years experience in the telecom field. Industry-speak would probably refer to me and other long-term telco folks as “dinosaurs” — there aren’t many of us left! Read More...

Meet Our People: Luis, Graphic Designer at FreeConferenceCall.com

Luis Deniz, Graphic Designer

By Luis Deniz

Hey everyone! I’m Luis, Graphic Designer in the amazing Marketing team!

Interestingly enough, I joined the FreeConferenceCall.com Development team as a part-time Web Design intern. During my internship, I learned incredibly valuable lessons that expanded my knowledge of design, organizational skills and the benefits of working as a team. Read More...

Meet Our People: Joey, Business Analyst at FreeConferenceCall.com

Joey, Business Analyst at FreeConferenceCall.com

By Joey Spinali

Hey! I’m Joey. I love outdoor adventure, the beach, and good food — that’s what brought me from Sacramento to Long Beach. 

The Journey

My journey with FreeConferenceCall.com began my sophomore year of college at California State University of Long Beach (CSULB). At a university job fair, I met the Customer Care manager, Nella. I applied for the Customer Care representative position, and luckily, I got the job. I was soon learning about the company’s capabilities and how to communicate effectively with customers. Read More...

Meet Our People: Vania, Web Designer at FreeConferenceCall.com

Vania, Web designer at FreeConferenceCall.com

By Vania Wang

Hi there, I’m Vania, and I am a web designer at FreeConferenceCall.com. I have been with the company with almost a year now, and I have loved every second so far. As the designer on the product team, I help to maintain and refresh the user interface for many of our products. Since we have multiple websites and mobile applications, there is definitely something new to work on daily. Read More...

Meet Our People: Renita, Customer Care Rep at FreeConferenceCall.com

Renita, Customer Care Rep

By Renita Samuel

I have been with FreeConferenceCall.com going on 11 years. I started off in Sales, but always knew my passion was Customer Care. Today, I have over 20 years of customer service experience — and I still love interacting with customers. I get a lot of satisfaction knowing that a customer has a good experience with me and has become more comfortable using their account. I never mind taking the time to help a customer learn about the service they registered for. As a senior rep, I understand how customers feel. I am truly a senior, so I didn’t really grow up with computers and apps. So I can sympathize with a lot of callers my age. Read More...

Your Quarterly Report: April – June 2017

Great Place to Work Certified Badge

It’s been one busy quarter! We want to give you a look on what goes on behind the scenes here at FreeConferenceCall.com. Here’s what’s new and noteworthy:

Awards

Based on an independent analysis of extensive employee ratings, FreeConferenceCall.com is officially a Great Place to Work®! 100 percent of employees agree it’s a great atmosphere. For more details, check out a comprehensive summary of ratings — or find out how to join our team. Read More...