Category Archives: Conference How-tos

How to Configure Extension Types with

Each SimpleVoiceCenter account provides the option to configure extensions after a caller has listened to one of your VoiceBox recordings/greetings. The three (3) different extension types are:

  1. Playback Only – The caller can only listen to that VoiceBox’s greeting. Once the recording is done playing, the message will repeat.
  2. Playback and Record – The caller can listen to that VoiceBox’s greeting and leave a recorded message. This feature works like a traditional voice mail system.
  3. Dial Out – After the caller has listened to that VoiceBox’s greeting, the system will then forward them to a cellphone or land line number of your choosing.

To configure your extensions using a telephone, follow the instructions below: Read More...

How to Manage Online is a great tool for storing recorded messages and conference calls for callers to listen to, all in one location. It’s a complete voice messaging system with multiple voicemail boxes, and greetings. Users can develop their own voicemail box structure including extension numbers with the ability to turn incoming messages on or off in each box. Also included with each account are online management tools a web interface for organizing, retrieving, storing, downloading and uploading of outgoing greetings, incoming messages and pre-recorded audio files. In addition, SimpleVoiceCenter provides the ability to create an unlimited number of sub-voice boxes and stores an unlimited number of incoming messages. To access these online management tools, Login and follow the steps below to get familiar with your SimpleVoiceCenter account: Read More...

How to Record Conference Calls using Web Controls

Using the online web controls to record your conference call is easy. Once the conference is recorded, it is available via the playback number (provide upon registration and listed in your account), web playback (covered next week) and can be downloaded to your computer to use at your discretion. These options allow you to share the recording with those that may have missed the call or for recap. Read More...