Each SimpleVoiceCenter account provides the option to configure extensions after a caller has listened to one of your VoiceBox recordings/greetings. The three (3) different extension types are:
- Playback Only – The caller can only listen to that VoiceBox’s greeting. Once the recording is done playing, the message will repeat.
- Playback and Record – The caller can listen to that VoiceBox’s greeting and leave a recorded message. This feature works like a traditional voice mail system.
- Dial Out – After the caller has listened to that VoiceBox’s greeting, the system will then forward them to a cellphone or land line number of your choosing.
To configure your extensions using a telephone, follow the instructions below: