Category Archives: Conference How-tos

How To: Upload a Custom Greeting

Customizing your online meetings and conference calls has never been easier. Allow us to help you build your brand by activating a custom greeting.  Custom greetings ensure that when your conference call and online meeting participants connect with you, they will hear the custom greeting of your choice.  Whether you want to welcome clients to an important sales call or provide a quick agenda for meeting with your team members, you can customize your greeting as much or as little as you like, for just $2.00 per month. Read More...

How Web Conferencing Can Benefit Your Business

If you’re new to web conferencing, you’ll find that there are plenty of benefits to hosting regular web meetings: it’s cost effective, saves time, and can help you extend your business to remote clients.  Below, we share five great reasons for making the switch to our convenient StartMeeting web conferencing product. Read More...

Did You Talk to Santa Yet?

It’s that time of the year again; time for bliss, happiness, boots, hot chocolate by the fire place, and watch the snowflakes fall! This also means it’s time to start writing your letter to Santa… wait, why write to Santa when you can call him, forget the pen and paper or the post office fee! Read More...

How to Assign Job Cost Codes to any Toll Free Conference Call

Before we explain how to assign job cost codes to toll free conference calls, we would like to define what it is and how it is used.  A job cost code is a numeric code used to identify a billing group.  Many law firms utilize this option to bill clients.  Below are instructions for assigning and editing a job cost code for any toll free conference call: Read More...

How to Configure Extension Types with SimpleVoiceCenter.com

Each SimpleVoiceCenter account provides the option to configure extensions after a caller has listened to one of your VoiceBox recordings/greetings. The three (3) different extension types are:

  1. Playback Only – The caller can only listen to that VoiceBox’s greeting. Once the recording is done playing, the message will repeat.
  2. Playback and Record – The caller can listen to that VoiceBox’s greeting and leave a recorded message. This feature works like a traditional voice mail system.
  3. Dial Out – After the caller has listened to that VoiceBox’s greeting, the system will then forward them to a cellphone or land line number of your choosing.

To configure your extensions using a telephone, follow the instructions below: Read More...