Corporations increasingly understand that groups tend to innovate faster, recognize mistakes more efficiently and identify better solutions to problems. Tapping into these collaboration benefits requires that we ensure universal participation during business conference calls. So how do we get the level of participation we need? Remember, if your team members don’t participate, they can’t add value.
By Brad Dupee, SVP Business Markets, FreeConferenceCall.com For Business
You may have thought that 2016 was the Year of the Monkey — and you’d be right — if you didn’t have the opportunity to attend last week’s Enterprise Connect conference in Orlando, Fla. Yet as FreeConferenceCall.com For Business™ or any other event-goer could tell you, we are now living in the “Year of the Cloud”.
Amidst the buzz of activity last week at Enterprise Connect, Bob Wise, President of FreeConferenceCall.com, sat down with Doug Green, publisher of Telecom Reseller for a podcast to discuss the company’s solutions for enterprise customers.
At FreeConferenceCall.com For Business, we talk a lot about how our service can drastically reduce conferencing and collaboration spend without skimping on quality. We’re not content with just talk. We want to show how we’re sticking to our promise of irresistibly optimized budgets.
By Kelly Kincaid
Why Customer Care?
It was a rare rainy morning in Southern California, and the incoming calls were trickling through the PBX. That’s when I heard my latest caller plead, “I’ve got a video conference coming up this afternoon. Please help me not look like an idiot.”
A new white paper by analyst firm Frost & Sullivan entitled, “Collaboration Reimagined: Enterprise-grade Conferencing without Breaking the Bank,” is challenging the IT habit of sticking with legacy enterprise conferencing solution providers in a new world of user-led solutions. With an estimated 80 percent of workers using SaaS applications that are not approved by IT, the Bring-Your-Own-Application (BYOA) trend — which includes audio, web and video conferencing service — is leading to big changes.