Author Archives: Haley Steinhauser

Tips for the Working Parent: 3 LifeHacks to Save Your Sanity

working mother

By Jennifer Zeidler, VP of Marketing & Communications,

As all working parents know, time is often in short supply. It’s hard not to feel stretched thin with the demands of balancing the world on your shoulders. There is a seeming inevitability to the tight schedules, laundry backlog and those little everyday surprises — from “Whoops, I forgot my lunch” to “#*!^, I forgot my conference call.” Read More...

9 Myths About Free Conference Call Services and How to Benefit from the Facts


By Kelly Kincaid

Every minute of the day, we’re living in the midst of a data explosion. As we sort through all the information — and misinformation — that abounds, it’s easy to get confused. Scouring the Internet for conferencing providers, for example, might leave you overwhelmed. But with so many options, how do we identify the best solution? Read More...

Overcoming Resistance: 3 Critical Components of a Successful Tech Tool Rollout

old new way arrow

By Brad Dupee

Imagine you’re an IT decision-maker (ITDM) and are ready to implement a new Unified Communications (UC) tool. Maybe it’s exactly what your team needs to increase productivity, streamline operations or improve processes. Even if you’ve grasped the benefits and stepped confidently into the role of product champion, that new tool still needs to be adopted company-wide in order to make the impact you envision. Read More...

Tales From the Front Line: Lessons From Your Trusted Customer Care Rep

businessman dialing phone

By Kelly Kincaid, Customer Care Representative,

At, we get a lot of calls into Customer Care about capacity. When we tell customers they can screen share, audio or video conference with up to 1,000 participants, they are usually shocked. We understand the incredulous guffaws. For most conference users, it’s hard to imagine how to manage such a large meeting. Read More...